Oceaneering Network Engineer in Chandigarh, India

Company Profile

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

Position Summary

The responsibilities include the design, installation and maintenance of the Global Data Solutions Data Network globally. The individual must be qualified at all levels of LAN, WAN, Voice, and Security technologies. The candidate must be competent to work as a SME in the design, support, and troubleshooting of the Network Infrastructure.

Knowledge of standard project management practices with excellent written and oral communications skills are also required.

Duties & Responsibilities

  • Configuring, testing, and troubleshooting of network equipment such as Cisco routers/switches, IP phones, CME, CUE, and wireless LAN equipment in coordination with Project, Engineering, and Customer teams

  • Configuring, Testing, Installation, Troubleshooting of global data routing, global call routing, global video routing and general network connectivity in coordination with Project, Engineering, and Customer teams

  • Document all network designs, configurations, and network change requests to maintain real time accountability network architecture for Network Operations Center

  • Standardize global design and documentation of data, voice, and video globally

  • Flexible schedule and sense of urgency to support escalations that impact business operations and client services

  • Lead network activity for mobilizations and demobilization's while updating all documentation and systems pertaining to defined activity

  • Lead and mentor junior technicians on troubleshooting Global Data Solutions systems

  • Participate in project planning activities

  • Answer phone and email client requests for support on GDS services

  • Available after hours and weekends as needed and willing to work on-call rotation

  • Maintain procedures and standards in support of Network operations and documentation required for network administration

  • Strong verbal and written communications skills and ability to work well in a team or individually.

  • Continuously strive to learn new technology and product solutions required for Projects and Services

  • Promote positive work environment attitude

  • Promote customer service

  • Update and maintain site cards and Network drawings

  • Promote safety in workplace that aligns with Oceaneering’s policies

  • Ability to work as a team member, team lead and/or independently

  • Other duties as assigned.

Technical Implementation

Support activities within the planning / detailed design cycle to ensure the highest level of customer satisfaction

Develop technical design documentation for initial roll-outs, moves, adds and changes

Provide technical support to senior roles within the team

Undertake ad-hoc implementation support

Relationship Management

Respond effectively and courteously to all internal/client requests

Seek and collate internal feedback on performance

Support customer project work at an appropriate level

Communication

Keep team well informed of quality issues which may impact client satisfaction

Liaise closely with all internal/external resources for implementation type activity

Effectively communicate project information to superiors as relevant

SKILLS & EXPERIENCE

Good technical capabilities and a background in the network arena are required for this role, along with a basic understanding of the UK and global markets. Ideally you will have experience with multinational companies and a good track record of achievements.

You should have a genuine interest in and the basic capability to design small size LAN/WAN and WiFi solutions and to see them through build and into implementation. Knowledge of LAN technologies based on key vendor equipment (Cisco, Juniper) is therefore required along with a good knowledge of routing and switching techniques and protocols.

Knowledge of the following is sought to varying degrees;

  • Routing protocols BGP,OSPF

  • Knowledge of IP VPN, MPLS, ATM, xDSL, Voice, VoIP, WLAN

  • Knowledge of infrastructure services including SDH,CWDM, DWDM

  • Knowledge in Quality of Services

  • Experience in implementing firewall policy & firewall administration

  • Experience in network management & monitoring tools.

  • Hands on experience in IP addressing (including IPv6) & administrating subnets.

  • Terrestrial and VSAT carrier services

Supervisory Responsibilities

None.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

  • Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

  • Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time

  • Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • 2+ years working on Data, Wireless and Security technologies

  • 2+ years experience directly working with customer and client technical teams

  • Minimum 2+ years designing wireless networks for WAN and LAN solutions

  • Minimum 2+ years in IPv4 and IPv6 subnetting and routing

  • Minimum 2+ years designing global call routing with on Cisco VG, CME, CUE, and CCM.

  • Minimum CCNA, CCNP Route & Switch/ CCNP Security / CCNP Voice / CCDA / CCDP / Cisco Data Center Unified Computing Design Specialist / Cisco Data Center Unified Computing Support Specialist (P)

  • ITIL V3 Foundation Certified

  • Bachelor Degree preferred.

Expert understanding of:

  • TCP/IP network protocols following the OSI model

  • Cisco ASA Firewall with working knowledge of DMZ design and security best practices

  • Wireless design typically gained from past experiences with the Cisco product line

  • Configuring and troubleshooting GRE/IPSEC in a dynamic vpn environment

  • QOS policies across the Enterprise for Data, Voice and Video solutions

  • Cisco ASR’s, Nexus, Catalyst 6500’s, 2960’s, 2900 ISR, 4000 ISR, 819, 829, 3560, ASA and WISM product lines

  • Cisco CME, CUE, SIP, SCCP, Telephony services, Voice Codec’s, and Translation patterns

  • Routing protocols such as EIGRP, BGP, RIPv2, OSPF, PFRv3 and Static routing protocols while using IPSLA

Knowledge of:

  • Troubleshooting software such as Solarwinds, Wireshark, and packet tracers

  • DNS resolution

  • Routing over VSAT, 4G LTE, WiMAX, Metro-ethernet, and fiber

  • Cisco Wireless VoIP, Wireless Controllers, and autonomous and lightweight Access Points

  • Switching technology fundamentals

Computer Experience

To perform this job successfully, an individual should have complete knowledge of such programs as Microsoft Visio, Word, Excel, and Powerpoint.

Language Skills

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Essential Job Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is indoors during the day and occasionally at night and is regularly required to sit. The employee is occasionally required to stand; walk; handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Specific hearing abilities required by this job include hearing all ranges. This is considered light work.

Job Title: Network Engineer

Location: Chandigarh, India

Job ID: 13240

Regular/Temporary: Regular

Full/Part Time: Full-Time